3 Ways Field Service Software Makes Customer Service Better

3 Ways Field Service Software Makes Customer Service Better

In today’s post, the FranchiseSoft team outlines 3 ways that field service management software can help you retain, acquire, and satisfy your customers. Understanding the Importance of Customer Retention Service based franchise owners know that customer acquisition is generally more expensive than customer retention. And yet, franchise owners continue to let established clients slip away […]

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3 Things Field Service Management Software Can Do For Your HVAC Franchise

3 Things Field Service Management Software Can Do For Your HVAC Franchise

According to the United States Department of Labor’s Bureau of Labor Statistics, the demand for heating, ventilation, and air conditioning (HVAC) services is expected to increase over 30% between 2010 and 2020. While this is great news for HVAC franchises, it does put some added pressure on the efficiency of your operations. As we move […]

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Why Do You Need a Franchise CRM vs Any CRM?

Why Do You Need a Franchise CRM vs Any CRM?

A franchise is like any other business inasmuch that it relies on customers to be successful. A franchise’s sales, like any business, is driven by customer relations. To have the best customer relations possible, you need a customer relationship management software (CRM). A good CRM can help you connect with your customer base and manage […]

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The Role of an Employee Management Software for a Franchisor

The Role of an Employee Management Software for a Franchisor

In order to focus on managing your franchise, growing it, and marketing to both customers/clients as well as prospective franchise buyers, you cannot spend too much time managing your employees. But employee management is as vital to the success of a franchise as anything else, so you cannot afford to overlook it. This is where […]

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How to Master Franchise Management

How to Master Franchise Management

Franchise management is not easy. But with the right tools, being a franchisor can be a great way to get a quality product consistently in the hands of your customers through a standardized distribution channel. Having said that, it’s never easy getting your franchise to grow to the point where it becomes stable and runs […]

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