4 Ways Franchise Management Software Benefits Handy-Man Franchises

4 Ways Franchise Management Software Benefits Handy-Man Franchises

Running a handy-man franchise is hard work. Fortunately, software has been developed with franchise systems in mind…

And yet, despite the proven value this software has for service-based franchises’ operational efficiency, some owners are still reluctant to embrace virtual franchise solutions for a company whose work is done in the real world.

In today’s post, the FranchiseSoft team describes four ways that franchise management software benefits handy-man franchises. Read on to explore the value our scheduling, invoicing, communications, and reporting software holds for your franchise, and find out how to book a free consultation.

Save Enormous Blocks Of Time On Scheduling

If your handy-man franchise is large enough to employ a number of technicians, you’re probably familiar with the hassle involved in small-business HR management. Without the right franchise solutions, scheduling can be a nightmare – how much time do you spend cross-referencing staff calendars and double-checking with employees about their availability? More importantly, how much of that time is profitable?

FranchiseSoft allows handy-many franchise owners to focus on growing their business, rather than spending their limited time on this kind of administrative busywork. Cloud-based and mobile-friendly, our software allows you to create and assign new jobs on the go, from any device. From there, you can easily notify franchisees, customers, employees, and field reps about changes to the job or location via text or email. Moreover, instead of racing back and forth to the office or getting caught in a web of confirmation calls, you can see your entire roster’s availability at a glance with our calendar tool.

Increase The Productivity Of Your Handymen (And The Quality Of Their Work!)

Handy-man companies that implement our franchise solutions generally notice an uptick in productivity as a direct result of the time their staff can save in the field with streamlined invoicing, scheduling, and work confirmation.

But FranchiseSoft also creates an element of accountability via detailed customer service reporting, which helps motivate your team to do their best. Furthermore, our software gives workers the ability to upload pictures of repairs and other jobs-well-done to improve quality control, which lets fellow employees double-check the work of new employees from any device.

Boost The Communications And Morale Of Your Team

Every great handy-man franchise owes at least part of its success to the strength of the team dynamic, and this depends on high morale and open communication. Our franchise solutions enable both of these organizational characteristics, giving your workforce unprecedented levels of connectivity to eliminate stress and improve job performances. Whether you need to wish a coworker well, inform them of a change of location, or ask for advice on a particularly tricky repair, our messaging system allows easy communications between all parties. Our system also helps to avoid miscommunications by compiling all customer communications in a single place.

Improve Your Franchise’s Legal Compliance

Operating a successful handy-man franchise also means complying with any labor laws that apply in your area. As an owner, you will be responsible for protecting employees against over-scheduling. Moreover, some states have minimum age requirements for certain tools, machinery, or equipment that may be required in your work. FranchiseSoft allows you to track your hiring and scheduling activities to protect against any potential problems.

If you’d like to learn more about how FranchiseSoft’s franchise solutions can benefit your handy-man company, visit http://www.franchisesoft.com to schedule a consultation with a member of our team!

5 Signs Your Business Could Benefit from Field Management Software

5 Signs Your Business Could Benefit from Field Management Software

Franchise operations management is no easy task, which is why field management software is in such high demand in all corners of the service industry.

If you’ve ever considered investing in software of your own, but aren’t quite sure if it’s right for your business, today’s post is for you. Read on to learn 5 signs that suggest your business could benefit from field management software, and to find out how to book a free consultation with our team.

  1. Your business isn’t up-selling or reselling like it should. As any service-based franchise owner will tell you, return business is best! Successfully selling to return customers is a ringing endorsement for your service that produces a bigger bottom line without eating into your marketing budget.But what if your franchise is leaving money on the table by failing to secure return business?

    For many franchise owners, this issue starts and ends with organization and automation. Rather than tracking customer info with a series of spreadsheets – or worse, a shoebox full of receipts and loose papers – franchise operations management software lays out all relevant customer data in a secure file that can be accessed and edited anywhere, anytime. Moreover, FranchiseSoft allows you to automate resales with comprehensive-yet-intuitive scheduling tools.

  2. Your new leads are slipping through the cracks. Most franchise systems place a primacy on marketing and brand recognition, but the leads these efforts generate mean nothing if they’re not properly managed. Too often, service-based franchise owners allow leads to go un-contacted, or hinge clients relationships on a single voicemail.FranchiseSoft ensures that your company makes the most of every single lead. We offer a comprehensive dashboard to track leads, easily import details from any device, analyze referral sources, and initiate follow-ups. Furthermore, our mobile app helps to identify reasons why previous leads may have been unsuccessful, even on the go.
  3. You’re losing time with inefficient field inspections. Cumbersome, time-consuming inspections drain valuable resources that could be directed to the growth of your business. FranchiseSoft’s cloud-based, mobile-ready solution allows you to smooth the transition from inspection to scheduling. Use it to secure remote sign-offs, assign jobs in real-time with an interactive calendar, and view reports on client satisfaction to learn where you can fine-tune your inspection process.
  4. You’re out of touch with the daily pulse of your franchise. Service-based franchise owners often like to get involved on the front lines of their business, but that isn’t a good excuse to ignore backend numbers. There are hundreds of performance metrics available to you, and reviewing them can yield valuable insights that inform your marketing, customer service process, and overall franchise development. You can learn about the helpful metrics that FranchiseSoft puts at your fingertips via user-friendly reporting at http://franchisesoft.com/franchise-solutions/franchise-performance/
  5. Your operational system needs some polish. Buying a service-based franchise means getting access to the brand’s operational processes, but that doesn’t mean these processes can’t evolve. If you’ve noticed some efficiency issues, but aren’t sure how to resolve them, FranchiseSoft might be the perfect solution. Whether you need to trim some time off of the invoicing process, or want a better system for tracking your technicians’ availability and performance, we can help!

If you’re ready to learn more about how our software can assist with your franchise’s operations management, visit http://www.franchisesoft.com to schedule a consultation with one of our representatives.

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