Franchise Management Software for Small Businesses: Cost-Benefit Analysis

Franchise Management Software for Small Businesses: Cost-Benefit Analysis

So you’re looking to streamline some components of your service-based business, but aren’t sure where to turn.

Do you hire additional hands, call in a small business consultant, or look into modern software solutions?

Small businesses have limited administrative budgets to work with, which means every cent has to pull its weight. This is especially true for new franchise owners who have to raise additional money for their initial franchise fees.

With this in mind, today’s post offers a cost-benefit breakdown of franchise management software for service industry workers. Find FranchiseSoft’s 6-point analysis below:

Eliminate Administrative Busywork

If your service-based franchise is large enough to employ a number of different technicians and field reps, then you know the administrative nightmare that is staying on top of schedules and basic employee information. Relying on a paper-based system in this case might be cheaper up front, but the indirect losses associated with this daily administrative busywork add up fast. In contrast, FranchiseSoft enables constant, streamlined staff communications, and makes scheduling as easy as glancing at our calendar tool and making a few simple clicks.

Eliminate Unnecessary HR Salaries

FranchiseSoft doubles as an HR management system, which eliminates the need for a dedicated HR employee. These savings are often enough to justify the cost of field management software on their own.

Improve Business Decisions At Every Level

Without proper data, planning for the future of your service-based franchise might as well be wishful thinking. Whether you’re considering expanding into a new territory, adding a new service branch, or increasing your marketing budget, you will need to inform your decision with hard data. The due diligence that our data collection offers will improve the impact of your business decisions, and increase the degree of trust and support your employees place in your plan.

Streamline Your Franchise Communications

FranchiseSoft’s mobile-friendly, cloud-based software includes a messaging service that is compatible with any device with text or email capabilities. This feature tracks and organizes all client communications to protect against any misunderstandings, and lets you instantly message fellow workers for advice when you encounter an unfamiliar challenge in the field. And forget the Rolodex; our software puts all relevant client and coworkers information at your fingertips, whether you need to get in touch directly or tweak the targeting of a new ad campaign.

Protect Against Technological Failure

For business owners, there are few scenarios worse than losing client information or invoice records due to technological failures. Even with the support of an established franchise system, recovering from these kinds of setbacks takes a serious toll. To protect against equipment failures, our software is cloud-based, meaning that your precious business data will exist virtually on a secure server until you don’t want it there anymore. Disaster recovery becomes as easy as logging back into the cloud on another device. While you will still need to absorb the cost of replacing your broken phone or computer, you will save thousands by avoiding the need to rebuild your business backend and repopulate client lists.

Make Every Marketing Dollar Count

If you’re trying to save money, you can’t ignore the value that FranchiseSoft adds to your franchise marketing. Analyze sales reports to pinpoint responsive demographics and areas, then use our franchise marketing automation software to put your plan in action. Once you’ve generated your leads, our software helps you track, analyze, and follow-up the right way, preventing any hard-earned sales from slipping through the cracks.

Learn more about the cost and value of our field management and franchise marketing automation software at

Assessing Free Field Service Management Software: The Good, Bad, and the Ugly

If you’re considering working with free field service management software, you might be a believer in the old saying that “the best things in life are free.” But another old adage reminds us that we “get what we pay for.” So where do you turn when old clichés contradict one another?

In today’s post, the FranchiseSoft team assesses the value of free field service management software. Read on for a breakdown of the good, bad, and ugly!

Is free field service management software really free?

A quick Google search for “free field service management software” yields 35,500,000 results in 0.75 seconds. But are all of these results really pointing to free software?

While many reputable companies will give you free access to their product, the program’s bread-and-butter will usually only be available once purchased. In some cases, you may be able to find a free trial, as with FranchiseSoft’s no-cost, no-commitment demo, but these expire once the trial period has elapsed.

If you do find a truly free product, make sure that you adjust your expectations. Free software usually boils down to limited calendar services that are only useful for logging appointments.

A review of the top three free scheduling apps listing in Google’s search listings shows that the following features may be available at no cost:

  • A shared online calendar
  • FAQ page
  • Basic messaging system limited to 1-3 users

Unfortunately, these services are not really worth writing home about; in fact, you can find better versions of both the calendar and “messaging” software through basic Google services.

Top free services require paid upgrades to access the following functions:

  • Confirmation and reminder emails or texts
  • Email or chat support for training, retraining, and customer queries
  • Multiple staff users
  • Ability to schedule recurring appointments
  • Ability to sync with Google calendar
  • Reports and analytics

In light of these findings, it seems as though reputable paid programs are much more worthwhile.

Is free field service management software really worth my time?

So long as you’ve chosen a reputable product, adopting new field service management software shouldn’t be a huge headache, but any kind of digital transition will tie up business resources and personal time to some degree for setup and training. With this in mind, it’s crucial that you choose a product that is worth your time. That means finding field service management software with enough advantages to offset the productivity lost during its learning curve.

Unfortunately, this is rarely true of free software. Simple scheduling programs aren’t worth disrupting workdays and forcing old-timers to modify their work processes.

On the other hand, low-priced field management apps are absolutely worth the investment. FranchiseSoft’s field service management software will improve your internal communications, client relationships, sales cycle, payment and invoicing process, customer satisfaction rating, and save you thousands of hours in bookkeeping. You will immediately offset the time and money you spent, and implementation is easy with our unparalleled franchise support services.

Rating Free Field Service Management Software: The Good, Bad, and Ugly

  • The Good: Free trials of reputable, comprehensive, and paid field management software services. You can sign up for a no-cost, no-commitment trial at
  • The Bad: Free programs that offer paid upgrades.
  • The Ugly: Free software offering limited calendar scheduling options and basic internal communications.

Our Franchise Clients