Top 3 Most Expensive Franchise Inventory Errors (and how to avoid them!)

Franchise Inventory Errors

Inventory errors are some of the most damaging mistakes franchise owners can make. Mishandling your analyses can lead to supply spoilage and shortages, failed marketing campaigns, and even seasonal staffing oversights.

And while that sure sounds scary, it should also get you excited about the fixes proposed here, as a few simple changes can radically improve those same aspects of your business.

Today’s post spotlights 3 of the most costly franchise inventory errors, then shares some software solutions that can automate and foolproof one of the most critical parts of your business.

1-Subpar performance measurements

When it comes to fixing performance issues in your company, “knowing is half the battle,” but spotlighting the problem isn’t enough if no standards are in place. Without consistent metrics for customer service, inventory turns, and warehouse efficiency, you’ll have no way of measuring progress, reducing your problem-solving efforts to mere guesswork.

While possible to measure performance manually, it’s a painstaking process with a steep learning curve – exactly the kind of project you don’t want to take on when performance is already lagging.

If you find yourself in this position, updating your franchise management software might be the answer. Customer Relations Software (CRM) lays system-wide key performance indicators (KPIs) out in customized dashboards and intuitive reports that can be accessed in real-time. It’s easy to use, mobile-friendly, and fully supported, and options are out there to fit any budget.

2-Unqualified inventory-takers.

Accurate inventory management typically relies on qualified employees. Hiring the right people isn’t easy, so your best bet is usually to emphasize training from the start. But if you haven’t done that – or you lack that training yourself – Entreprise Resource Planning (ERP) software can help.

Rather than committing time to high-level training, you implement ERP software to simplify all aspects of the inventory process. The intuitive, beginner-friendly software and emphasis on automation make it all relatively easy to manage, while more advanced users can access more dynamic features to help push them past the competition.

FranchiseSoft lets franchises optimize inventory levels and supply chain effortlessly, keeping them connected to the supplier chain and basing purchase orders on min/max inventory levels. Our software also simplifies inventory analysis and planning. Individual franchisees can access inventory records and historical data from anywhere, making it easy to review seasonal trends for better planning and promotion.

3-Missed opportunities to automate.

If you’re still using a tracking your stock manually on a spreadsheet, you’re wasting valuable time on data entry work that could be used to grow your franchise instead.

Moreover, manual spreadsheet entry usually isn’t very conducive to sharing and collaboration. In contrast, automated systems let multiple employees track items across several locations in real-time.

But worst of all, manual entry is unreliable. Research shows that even highly proficient data entry operators average 1 mistake per 300 characters inputted – that might not seem like much, but a few accidental keystrokes can put your stock estimates off by hundreds or thousands.

Our Entreprise Resource Planning (ERP) software automates most inventory processes, and consolidates data into fat-free reports to give you newfound planning power.

Would you like to book a demo?

Drop us a line and have a rep set something up for you. Please visit http://franchisesoft.com/about/request-a-demo/ and fill out the contact form to set up a walkthrough with one of our specialists. We’ll be happy to answer any questions you may have.

4 Ways Franchise Management Software Can Improve Your Autoshop’s Process

Franchise Management Software

Today’s post is directed at auto shop owners who may be considering updating their franchise management software. Read on to learn four ways that FranchiseSoft can improve your shop’s process and profitability.

Simplify the inventory process.

Auto shops rely on well-organized inventory, as a customer who arrives only to find the part they need isn’t available will quickly look elsewhere. Auto shops routinely short on key components will quickly develop reputations for unreliability, which might as well be a death knell in the automotive service industry.

If your auto shop is tracking inventory manually, you’re losing money. Rather than spending payroll to have somebody sort through parts and manually enter data into a spreadsheet – or, shudder, a notebook – franchise management software streamlines the entire inventory process. Save thousands of pencil-strokes or clicks with an easy and intuitive interface, and customize your process to alert management (or even automate orders to suppliers) when parts run low.

Eliminate scheduling confusions and missed appointments.

Employee management software calendars make scheduling simple, so you can spend less time crunching numbers and coordinating availability, and more time in the shop doing what you love. Our beginner-friendly interface lets you create new schedules, import templates, and adjust hours in real-time, which your employees can then review and provide feedback on instantly within the same app. You’ll also have constant access to documentation of all communication shared with employees, in case you need to review any changes in availability that may have been shared in previous messages.

Furthermore, our employee management software completely eliminates the risk of overstaffing, understaffing, or missed appointments, which means happier customers and more money in your pocket. Our software gives you instant notice of any scheduling overlaps, impending overtime hours, or calendar gaps that need to be filled. Once you’ve been alerted of the issue, it’s an easy fix – just update the calendar in real-time, and relevant updates will be fired off to your employees’ mobile device. Alternatively, you can leave it in the hands of your autoshop staff, sharing important schedule responsibilities as needed.

All in all, our employee management software makes for greater intra-franchise communications, fewer missed appointments, and serious time savings.

Delineate repair orders in a flash.

A peek inside of a successful automotive repair franchise can look a lot like organized chaos – phones are ringing off the hook, oil-slicked technicians are running to-and-fro, and piping cups of coffee are being brought into waiting rooms full of happy chatter – but franchise management software means more of the former and less of the latter; that is, more organization and LESS chaos.

Our consolidated communication tools mean that management can distribute orders and keep an eye on the entire team at once without feeling overwhelmed, while dynamic reports on employee operations ensure that your service is always up to par. Then, once the job is done, you can reach out to the customer and tell them their vehicle is waiting, all from the same app!

Improved mobile repair capabilities.

Mobile auto repair is growing increasingly popular, but in order to offer this service, your shop needs more than automotive repair tools, knowledge, and the willingness to travel. In the Information Age, cash transactions are few and far between, which is why our customer management module is so valuable for autoshop owners.

FranchiseSoft lets you generate customer invoices/statements on the spot and process credit card payments via Authorize.net using the same device you used to schedule the appointment, send over a technician, verify a job well-done, and send a follow-up message after the fact!

Check our blog at http://www.franchisesoft.com for more ideas on how to use our software to enhance your business.

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