FranchiseSoft offers a simplified solution to customer service needs. Our system integrates multiple support channels, automates frequent tasks, and tracks key metrics, reducing the time and effort required to support franchises.
FranchiseSoft’s Franchise Support features include:
- Attractive and simple self-service
- Automation of frequent tasks, such as ticket assignment and closure
- Powerful ticketing
- Detailed reports of key metrics to track, analyze, and improve efforts
- A secure help desk for your support
- Instructional videos, manuals, and step-by-step procedures to integrate multiple processes
- An updatable FAQ for repeated tasks
- Reduced franchisee and employee training and retraining
- Easy introduction of best practices
- Reduced error and interruptions
FranchiseSoft’s intuitive support system will ensure that franchisees and employees will retain what they have learned. It provides direct and immediate guidance and training in franchise processes, helping them perform better and faster.
FranchiseSoft includes an interactive online guidance and training tool that guides end users in using the platform optimally, eliminating the need to call for support.
We offer no-commitment, absolutely free demonstrations of our product. Contact us for a demonstration, and one of our representatives will be in touch within 24 hours.