If your franchise made it to the scaling stage, congratulations!
You’re among the lucky 10-20% that survives the product/market fit phase. And you’re probably riding a high–every day is further validation that you laid the proper groundwork and “struck gold” with a proven franchise process that could be deployed for different people in different localities.
But when you reach the scaling phase, the goal posts move; what was once the finish line is now the starting line. Growing pains set in.
Don’t worry–modern franchise solutions are here to help.
Today’s post explains how FranchiseSoft helps franchisors overcome 3 of the most common franchise growing pains.
How Do I Manage All These People?
Your franchise is expanding and that means the roster is growing, too.
For individual franchisees, our modern franchise solutions provide serious functionality, whether you want to micromanage things or prefer to automate:
- Simplified Scheduling. Using the Field Service Management or Employee Management modules, users can create and assign jobs/shifts to staff members from any device, and notify all involved parties (client, franchisee, and staff member) with a single click. Our software lets you instantly geo-locate staff and monitor their availability in real-time so you can assign work faster and more efficiently. Then, from any mobile device, staff can review, confirm, or reject assigned jobs, depending on your internal process.You can automate the whole scheduling process, too, if that’s more your speed. Simply authorize your staff to manage their own schedules, and let our modern franchise solutions keep things on track. Employees can set availability and trade shifts as needed. Automatic alerts are sent whenever scheduling conflicts, overtime hours, or unfilled jobs appear. Schedules update in real life and are 100% secure on the cloud, reducing the risk of misplaced hours and schedule-related absence.
For franchisors, managing the entire franchise family can be quite a challenge without modern franchise solutions.
But our Franchise Performance module makes it easy. These are just a few of the features we offer franchisors trying to manage the whole franchise family:
- Simple management of processing royalties and other fees
- ACH integration in processing royalties
- Manage of Franchise Count for Item 20 in the FDD
- Easy management of franchise areas and territories
- Fast and easy collection of P&L data for all units
- Intuitive dashboards to track and analyze franchise unit KPIs at a glance
- Dynamic, automated reports flagging potential problems and highlighting opportunities
How Do I Find Time for Winning Research and Analysis?
Diligent research and analysis is what separated you from the pack before, but now that your business is growing you don’t have the time you used to.
What are you supposed to do now? Hire expensive internal analysts? Plow forward and improvise?
With modern franchise solutions, the answer is automation. There’s simply no reason to burn business hours combing over siloed reports like the old days.
FranchiseSoft automatically synthesizes key performance indicators and other business data from all branches of your business. Plus you can monitor every detail in real-time using our intuitive dashboards.
How Do I Avoid Getting Bogged Down with Support Duties?
Once again, the answer is automation.
FranchiseSoft lets you upload helpful reference materials and FAQs in private digital libraries, create training courses to troubleshoot common problems, set up a variety of automated support services, and streamline intra-franchise support by connecting the entire franchise family on a consolidated messaging app that works for SMS, email, and phone calls.
Learn More About Modern Franchise Solutions
Visit https://www.franchisesoft.com to book a consultation and start a free walkthrough with a member of our team!