Franchise Software System Support: 3 Ways to Cut the Learning Curve
Even the best franchise software system can’t help you if you don’t learn how it works, right?
Most of us spend too much time on our devices nowadays to be considered “computer-illiterate,” but franchise software system learning curves can still be pretty steep (Mahapatra& Lai, 2005).
While you don’t need to know how to code, or develop any other advanced computer skills beyond basic data entry, and website navigation, users will need training and support to get the most out of their franchise software system upgrade. For that reason, efficient (and ongoing) end user training should be on your franchise software system shopping list. Indeed, for many franchisors, end user training timelines become the deciding factor between two comparable franchise software systems.
Moreover, as a franchisor, end user training is not just a one-and-done problem. New franchisees will need to be trained every so often, so cutting the learning curve early will save loads of time and money in the long run.
With this in mind, today’s post highlights 3 ways our franchise software system is designed to cut the learning curve for faster integration.
Take a virtual tour with the FranchiseSoft team
One of our first orders of business for potential buyers is to conduct a complete walkthrough, which will serve simultaneously as a preview and a primer that will form the foundation of your learning should you choose to buy.
As a mix of current and former franchise owners ourselves, we lean on our corporate training backgrounds to keep this introductory lesson clear, concise and relevant to your industry, showing you specific ways that our solution can be put to use.
This walkthrough is supported by a demo video that can be used as a point of reference.
Click here to book your free virtual tour to get a feel for what our franchise software system has to offer.
Automate your franchisees’ end user training
We offer a number of options for end-user training automation, including:
- Digital libraries to store training materials, either for your franchise or franchise software system, which can be accessed from any authorized mobile device;
- Training courses that can be created manually, with full ability to schedule and monitor task completion for specific franchisees;
- A Franchise Ticket support system where franchisees can request help from anywhere, which automatically contacts the relevant department and adds a support task to that representatives’ schedule.
Learn more about our franchise software system – give us a call at 866-311-7189!
References
Mahapatra, R., & Lai, V. S. (2005). Evaluating end-user training programs. Communications of the ACM, 48(1), 66-70.
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Get an Inside Look
With all these key components packaged into an all-in-one system, it’s no surprise that FranchiseSoft is considered the best franchise management CRM in the market.
Ready to see FranchiseSoft for yourself? Fill out the Demo Request form to schedule an inside look at our franchise management software.
Pre-recorded Demo