Customer Management Tips

Customer Management Tips

Nov 04,2015 By

Is your franchise struggling with customer management?

Does your customer management system leave something to be desired?

Franchise-Soft may be the perfect solution to satisfy all of your customer management needs.

FranchiseSoft is cutting edge franchise support software that can take your franchise to the next level. One of its many features is the customer management module, which will make your interactions with customers simple and streamlined.

With FranchiseSoft, you can seamlessly transform leads into customers, preventing headaches for you and leaving you with more time to focus on what matters the most.

Another essential component of the customer management module is the communication tool. With it, you may easily send communications to all, some, or individual customers. What’s more, FranchiseSoft will document all communications for you, so you can access them later. Scheduling tasks, events, and interactions with customers is a breeze with FranchiseSoft. Communicating with customers has never been so easy.

To minimize the amount of time and effort put into customer communication, you can optimally use the communication tools made available by FranchiseSoft. Communications templates can be used for frequent correspondence, and recipient lists can be endlessly customized so you can send communications to select customers.

FranchiseSoft will also streamline your operations as they relate to customers. The customer management module also features intuitive statement and invoice generation for customers.

You can also generate revenue reports per customer, to show you how each customer is performing in its operations. With this information, you can allocate your resources to customers accordingly.

By using these tools to their maximum effectiveness, you can ensure that your franchise is serving your customers to the best of its ability.

Advance your franchise today with FranchiseSoft, the franchise support software that has it all. We offer no-commitment, absolutely free demonstrations of our software. To book a free demonstration, contact us today and one of our representatives will get back to you within two business days.

About FranchiseSoft

It is an all-in-one software for Franchisor and Franchisee management. Each modular section of the software interacts seamlessly together and pulls from common data points thereby reducing the need to enter data into multiple areas. Whether you’re an established franchise company, a new business that is considering expansion by franchising your business, or an emerging franchisor with a few franchise units, we believe the franchise management software built by FranchiseSoft will help you increase sales, reach higher customer and franchisee satisfaction levels, and have full reporting and visibility for Franchisor and Franchisee management. Modules include a full CRM for both the Franchisor and Franchisees, a Digital Library, Human Resource Management, Functional Forums, robust Financial and Royalty Reporting and much more. Visit us at to request a demo.