Can Employee Management Software Help Your Franchise?

Can Employee Management Software Help Your Franchise?

Franchising is an interesting business model, in that, the more successful you become at growing your franchise, the more difficult it becomes to manage it. For a business that is just starting out, profits may not be where you want them to be, but it can be relatively easy to manage. Then you find some success and begin to grow and grow your franchise, and take on more and more employees, it can become quite stressful and convoluted. To help manage all the employees of a large and/or growing franchise, you need high quality employee management software. But just how does employee management software help your franchise?

Employee Management Software

Employee management is so much more than just hiring the right people for the job. You need to make sure that all employees are on the same proverbial page. And quality employee management software is imperative if you are to succeed in this endeavor. Employee management software eases and streamlines everything from basic tasks such as communication to more complicated matters of scheduling and payroll files. Human resource management is crucial to the success of a franchise. That is why you need employee management software that provides an intuitive and easy to use module with a robust system to track employee records, orientation and referral sources for employees, hire and separation dates, hourly tracking, and simplified payroll processing.

The Employee Management Module from FranchiseSoft

As a part of employee management software, an employee management module like the one offered by FranchiseSoft can do wonders at easing the complicated process of managing employees across the franchise chain. It allows for effortless management and grants employees access to imperative information.

With the FranchiseSoft Employee Management Module you can:

  • Simplify communication with all or some employees
  • Schedule tasks and events related to employees
  • Access intuitive documentation of all communication shared with every employee
  • View employee management calendars, with the most recent staff availability
  • Eliminate scheduling conflicts and be immediately notified of overlapping shifts, overtime, and the like
  • Eliminate schedule-related absence by giving employees constant access to their schedules and shift changes
  • Create schedules which are free of conflicts, and import schedules from other sources, and more
  • Share scheduling responsibilities by permitting employees to set availability and trade shifts, spending less time on managing schedules
  • Access a visual and interactive approach to scheduling, engaging employees in the scheduling process
  • See real time updates of schedules, ensuring that schedules are not lost or unsaved
  • Easily track employee start and end times
  • Generate payroll files that are export compatible with most payroll vendors
  • View dynamic reports on employee operations
  • Utilize a mobile and tablet app that provides employee contact information, employee work schedules, hours worked, and gives employees a comprehensive way to view and set their schedules
  • Use SMS and email reminders sent to employees to remind them of shifts, changes,etc.

Connect with us today

Employee management software is only one of a plethora of franchise systems offered by FranchiseSoft that can help your franchise. To learn about the Employee Management Module available from FranchiseSoft, or about many of our other franchise systems, please contact us today.

How Customer Management Software can Benefit your Franchise

How Customer Management Software can Benefit your Franchise

Effective customer management is the keystone of many great franchises. After all, customers really are the end all and be all of your business. If you can’t find, maintain, and satisfy your customers, you are sunk. And you can’t do all of that if you can’t effectively manage –or don’t even really know–  your customers. That’s where customer management software for your franchise comes in handy. Good customer management software allows you to get to know your customer base, thus strengthening customer relations, and ultimately, increase profits.

Franchise Customer Management Software

Customer management software is an important franchise system because it allows you to streamline communication with customers and leads. It may sound rather simple, but it can be integral to the overall success of a franchise. Streamlining this communication means you have more time, can easily view and understand all the correspondence, and better know the details of your leads and customers. Knowing all this provides a giant boost to your business and is why customer management software is so important. What’s more is that customer management software allows for streamlined invoice and payment processing, which is important because without it you may have to deal with excess administration time and slower Accounts Receivable for your business.

Customer Management Module

High quality customer management software should include an intuitive and effective customer management module. A good customer management module, like the one offered by FranchiseSoft, includes the following features:

  • Seamless conversion of leads to customers
  • Simplified communication with all, some, or individual customers
  • Task and event scheduling as it relates to customers
  • Simple and accessible documentation of correspondence with customers
  • Intuitive customer invoice and statement generation
  • Application of payment against invoices
  • Interfacing with Authorize.net for credit card processing
  • Revenue reports processing
  • Detailed reports on customer operations
  • A mobile app that provides customer contact details to franchisees

Why is this all important?

Customer management software is not just a luxury, it is a necessity for a growing franchise. You can’t expect to be successful without customer management software that gives you the largest possible amount of information about your customer base. There is just so much else that goes into running and growing a successful business that the last thing you need to be doing is wasting time on inefficient methods of customer management. Or worse still, operating in the dark because you do not have enough information about your customer base.

But with customer management software everything from lead conversion, to customer invoice and statement generation, to processing revenue reports is made easier, faster, simpler, and more accessible.

Connect with us

If you would like to learn more about customer management software and the the customer management module offered by FranchiseSoft, or if you would like to learn about how some of the many other franchise systems can benefit your franchise, please do not hesitate to contact us today. We offer demonstrations of our software and explanations of how different franchise systems can help in the growth of your franchise.

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