Today’s post is directed at auto shop owners who may be considering updating their franchise management software. Read on to learn four ways that FranchiseSoft can improve your shop’s process and profitability.
Simplify the inventory process.
Auto shops rely on well-organized inventory, as a customer who arrives only to find the part they need isn’t available will quickly look elsewhere. Auto shops routinely short on key components will quickly develop reputations for unreliability, which might as well be a death knell in the automotive service industry.
If your auto shop is tracking inventory manually, you’re losing money. Rather than spending payroll to have somebody sort through parts and manually enter data into a spreadsheet – or, shudder, a notebook – franchise management software streamlines the entire inventory process. Save thousands of pencil-strokes or clicks with an easy and intuitive interface, and customize your process to alert management (or even automate orders to suppliers) when parts run low.
Eliminate scheduling confusions and missed appointments.
Employee management software calendars make scheduling simple, so you can spend less time crunching numbers and coordinating availability, and more time in the shop doing what you love. Our beginner-friendly interface lets you create new schedules, import templates, and adjust hours in real-time, which your employees can then review and provide feedback on instantly within the same app. You’ll also have constant access to documentation of all communication shared with employees, in case you need to review any changes in availability that may have been shared in previous messages.
Furthermore, our employee management software completely eliminates the risk of overstaffing, understaffing, or missed appointments, which means happier customers and more money in your pocket. Our software gives you instant notice of any scheduling overlaps, impending overtime hours, or calendar gaps that need to be filled. Once you’ve been alerted of the issue, it’s an easy fix – just update the calendar in real-time, and relevant updates will be fired off to your employees’ mobile device. Alternatively, you can leave it in the hands of your autoshop staff, sharing important schedule responsibilities as needed.
All in all, our employee management software makes for greater intra-franchise communications, fewer missed appointments, and serious time savings.
Delineate repair orders in a flash.
A peek inside of a successful automotive repair franchise can look a lot like organized chaos – phones are ringing off the hook, oil-slicked technicians are running to-and-fro, and piping cups of coffee are being brought into waiting rooms full of happy chatter – but franchise management software means more of the former and less of the latter; that is, more organization and LESS chaos.
Our consolidated communication tools mean that management can distribute orders and keep an eye on the entire team at once without feeling overwhelmed, while dynamic reports on employee operations ensure that your service is always up to par. Then, once the job is done, you can reach out to the customer and tell them their vehicle is waiting, all from the same app!
Improved mobile repair capabilities.
Mobile auto repair is growing increasingly popular, but in order to offer this service, your shop needs more than automotive repair tools, knowledge, and the willingness to travel. In the Information Age, cash transactions are few and far between, which is why our customer management module is so valuable for autoshop owners.
FranchiseSoft lets you generate customer invoices/statements on the spot and process credit card payments via Authorize.net using the same device you used to schedule the appointment, send over a technician, verify a job well-done, and send a follow-up message after the fact!
Check our blog at http://www.franchisesoft.com for more ideas on how to use our software to enhance your business.