1. Click Admin on the main navigation and select Master Data.
2. Click on Lead Status. This will open the list of current lead statuses.

3. To add a new status, click Add New.
4. Enter Lead Status Name and Sequence. A status type can be applied for a Positive (Won) or Negative (Lost) steps.

5. Do not forget to Submit to save.
6. To edit a status, click on the gear icon associated with the status you want to update and then edit the information as you want.
7. Click Submit to save your edits.
For More Details: https://app.franchisesoft.com/knowledge_base/article_detail/106
If you would like a DEMO of the software, kindly visit https://franchisesoft.com and request a Demo.
BackA True Partner in Franchise Development
FranchiseSoft has been our go to solution for document management, tracked correspondence to our network, and tools to power our Franchise Development with segmentation, automation, and communication processes to take the heavy lifting off our plate. They have been a
fantastic partner in the Franchise space!
Leigh Feldman CEO - Youth Franchise Brands![]()
Why I love FranchiseSoft’s Sales CRM?
FranchiseSoft is an easy to use, afforfable and powerful CRM. It makes the FD Process a great experience for our candidates and for our team.
Paul Pickett Chief Development Officer Wild Birds Unlimited![]()
How FranchiseSoft delivered 100 Franchise Agreements in 2 years for Brusters Ice Cream?
It helps us communicate a consistent message and establish realistic expectations with our franchise candidates. I couldn’t do my job without this outstanding platform and their responsive customer service!
Kim Ellis Vice President of Franchise Development & Legal at Bruster’s Real Ice Cream![]()
How Moran Family of Brands shifted into High Gear switching to FranchiseSoft!
Using FranchiseSoft Franchise Sales CRM for 3 years. Its very user friendly and very robust, the team is easy to work with and very supportive. Making the transition was a good decision for our franchise system!
Pete Baldine President, Moran Family of Brands![]()
With all these key components packaged into an all-in-one system, it’s no surprise that FranchiseSoft is considered the best franchise management CRM in the market.
Ready to see FranchiseSoft for yourself? Fill out the Demo Request form to schedule an inside look at our franchise management software.