3 Ways Field Service Software Makes Customer Service Better

Apr 11, 2017 By javed

In today’s post, the FranchiseSoft team outlines 3 ways that field service management software can help you retain, acquire, and satisfy your customers. Understanding the Importance of Customer Retention Service based franchise owners know that customer acquisition is generally more expensive th...

3 Things Field Service Management Software Can Do For Your HVAC Franchise

Apr 10, 2017 By javed

According to the United States Department of Labor’s Bureau of Labor Statistics, the demand for heating, ventilation, and air conditioning (HVAC) services is expected to increase over 30% between 2010 and 2020. While this is great news for HVAC franchises, it does put some added pressure on the ef...

Why Do You Need a Franchise CRM vs Any CRM?

Feb 22, 2017 By javed

A franchise is like any other business inasmuch that it relies on customers to be successful. A franchise’s sales, like any business, is driven by customer relations. To have the best customer relations possible, you need a customer relationship management software (CRM). A good CRM can help you c...

The Role of an Employee Management Software for a Franchisor

Feb 20, 2017 By javed

In order to focus on managing your franchise, growing it, and marketing to both customers/clients as well as prospective franchise buyers, you cannot spend too much time managing your employees. But employee management is as vital to the success of a franchise as anything else, so you cannot afford ...